Uganda Eco Tours recognizes that your privacy is very important. Below are the details of the type of personal information we collect from anyone who uses our services, or from third party, how we collect, use, communicate, disclose and make use of that information, and the precautions taken to safeguard it.
One may decline to provide personal information to us, although some of the intended uses may not be fulfilled as a result, and thus we may fail to offer you the quality of service that you need.
Uganda Eco Tours collects personal information when you decide to book a trip with us, or when you, in any coincidental way, use any of our services. Information may be collected from:
- Your Biography to help process trekking permits
- Feedback form details
- Contact us form details
- Link request on our website
- Recorded information when you visit our website
- Personal financial institution information with account details in case of wire transfers
Purpose of the information
- The personal information is solely collected and used with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law. The information may be retained for as long as the fulfillment of those purposes is achieved.
- Uganda Eco Tours servers automatically record information when you visit our website, and generate a report that details the pages visited, time spent on the site, your IP address, browser type, and the date and time of your visit. This data cannot be used to identify the individual biography. We simply use the data to identify the performance of our site and hence devise means on how to make improvements to our site and make it easier to find the information you are looking for.
- We use personal information requested from you to provide you with the services that you may have requested; such as receipts, trekking permits, etc
- We may combine personal information collected from you at different times to provide a better user experience, including customizing content for you.
- We may also use personal information for auditing, research and analysis to operate and improve our services.
- We will not share or sell your information to third parties without permission. However in certain circumstances, say conforming to the legal processes, preventing fraud, or ensuring the security of our services to you, we shall be obliged to share your information with third parties.
- We may share information that is not personal with third parties outside of Uganda Eco Tours, such as our travel industry partners to better analyse trends and further improve Uganda Eco Tours’ services.
Uganda Eco Tours is committed to conducting her business in accordance with these principles in order to ensure that the confidentiality of your personal information is protected and maintained.
